The drive showed up in the Windows HDD management software, but it was impossible to do anything with it. I only had a virtual CD drive in the windows explorer. I had the same problem with an eGo USB Iomega external hard drive, protected by Iomegaencryption software. If the above step fails add drive letter to hard drive and check if the issue persists, follow the steps in the following link: Open hardware and device troubleshooter and check if the issue persists, follow the steps in the following link: Storage, click Disk Management, and then look for the new drive. Start button, clicking Control Panel, clicking System and Security, clickingĪdministrative Tools, and then double-clicking Computer Management. If you're prompted for an administrator password or confirmation, type the password or provide confirmation. You may check if the hard drive work on different computer.Ĭheck the status of hard drive in disk management, follow these steps:Ī. I would suggest you to follow the steps mentioned below:
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